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Thanks For The Cut

Most of society is taught to hide away from their mistakes. Often because it is a source of a great deal of shame to share them openly. But we believe mistakes are a great starting point for learning. In fact, we openly share our Mistakes on our “Leadership Lessons” show every week in a segment called “Thanks for the cut”.

Why? Because we want to lead the way in creating a different kind of organisational structure. One where it’s OK to make mistakes, in fact it’s encouraged - because the path to success goes through thousands of failures.

Below you can find some of our “thanks for the cut” showing the world that sharing our honest, flawed, human selves

Interested in more? Check them out on our weekly Leadership Lessons show:

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Mistake

Stripe issue with payments. We had issues switching over to Stripe after using PayPal for a number of years. This meant some customers cards from overseas were being declined due to fraud prevention and caused them some inconvenience.

Adjustment

We managed to speak with an expert in setting up Stripe who was able to correct the issue for us to make payments secure and make sure it worked easily around the world.

Mistake

Emails went down. We switched websites and all of our emails went down for over a week. It definitely hampered a lot of our work.

Adjustment

When things like this happen, to make sure our needs are communicated effectively and very very clearly so it can be rectified as fast as possible.

Mistake

A seemingly small mistake that had a big impact. I typed the incorrect URL into the Facebook event page for our weekly calls in the Mastermind. One of our members then had trouble logging on to run a call because of this.

Adjustment

What I learned was again to double check things meticulously and make sure links go where they should.

Mistake

We wanted to make taking payments easier and switched to using Stripe. But when taking international payments we had teething problems.

Adjustment

I learned how important it is to think of every possible scenario and like Chris Hadfield taught me - plan for each of them in advance.

Mistake

Biting off more than I can chew. I thought I knew a lot more about the financial side of things of business, but didn't quite grasp the concepts of tax returns etc.

Adjustment

Learning is to try and gain experience and knowledge on topics before handling them and taking responsibility for them.

Mistake

Not planning things properly leading to loss of (not really motivation) that drive.

Adjustment

What I learned is to pre-plan step by step agendas for rollouts and general day to day activities to go alongside my other full time job.

Mistake

We were running a workshop for young people and had filled the room with balloons to make it fun. One of the participants had a phobia of balloons bursting.

Adjustment

We were able to manage this, but it helped us learn how important it is to think beyond the norm when doing risk assessments and consider as many possibilities we can.

Mistake

The volume on the outro of my daily videos was too loud for people wearing earphones. I only realised this when someone kindly commented saying so.

Adjustment

I learned to make sure I test the different ways people might watch our content and spent some time learning how to level audio better.

Mistake

I sent out an email to people on my email list, and noticed afterwards one of the links was broken.

Adjustment

It seemed no one noticed but I learned to triple check every email before sending - no matter how tired I am/late it is at the time. No excuses.

Mistake

I went to the park to film videos, had everything ready to film my videos for the week and just as I was about to press record realised I’d left the memory card at home. The same mistake happened again when doing my first workshop at BCU. This time it was the battery.

Adjustment

What I learned is to always check I have everything I need before I leave, prepare it the night before and make sure everything is charged and there is plenty of space on the memory card.

Mistake

I would avoid charging people for my coaching services when I started out of fear. I wanted to help people but that’s not always serving my client.

Adjustment

I learned that creating powerful commitments with clients is important. And being open to receiving payment is part of that. Thank you to my coach at the time, Quentin Pain for helping me with this.